Terms of Use

By accessing this website or using the EmberMate application, you agree to these Terms of Use. If you do not agree, please do not use the website or the app.

Purpose of EmberMate

EmberMate is a digital companion designed to support caregiving coordination, communication, and organization. It is not a medical device and does not provide medical advice, diagnosis, or treatment.

No Medical or Professional Advice

Information provided through EmberMate is for organizational and informational purposes only. EmberMate is not a substitute for professional medical, legal, or other expert advice. Users are responsible for consulting qualified professionals for medical, legal, or other professional matters concerning the person they are caring for.

User Responsibilities

You agree to:

• Provide accurate information where required
• Use the product in a lawful and respectful manner
• Not misuse, attempt to disrupt, or attempt to reverse-engineer the application or services
• Maintain appropriate consent and authorization to record health information about anyone other than yourself

Intellectual Property

All content, trademarks, designs, and materials on this website and within EmberMate are owned by Ysora LLC or licensed to us. Unauthorized use, reproduction, or distribution is prohibited.

Limitation of Liability

Ysora LLC is not liable for any indirect, incidental, consequential, or special damages arising from use of the website or application, including but not limited to damages related to data loss, decisions made based on app information, or interactions with healthcare providers.

EmberMate stores data locally on your device. We are not responsible for data loss caused by device failure, deletion, software updates, or other circumstances beyond our control. We recommend exporting periodic Care Reports as a backup.

Modifications

We may update these Terms from time to time. The effective date at the top of this page indicates when they were last revised. Continued use constitutes acceptance of any changes.

Contact

Questions about these Terms may be directed to:
Email: legal@ysorallc.com